Friday, July 23, 2010

Effort is important, but knowing where to make an effort makes all the difference

One day a giant ship engine failed. The ship's owners tried one expert after another, but none of them could figure out how to fix the engine. Then they brought in an old man who had been fixing ships since he was a young. He carried a large bag of tools with him, and when he arrived, he immediately went to work.



He inspected the engine very carefully, top to bottom. Two of the ship's owners were there, watching this man, hoping he would know what to do. After looking things over, the old man reached into his bag and pulled out a small hammer. He gently tapped something in the engine. Instantly, the engine lurched into life. He carefully put his hammer away.



The engine was fixed! A week later, the owners received a bill from the old man for $10,000. "What?!" the owners exclaimed. "He hardly did anything!" So they wrote the old man a note saying, "Please send us an itemized bill."



Accordingly the old man sent a bill that read:

Tapping with a hammer -------------------------- $1.00

Knowing where to tap ---------------------------- $9,999.00

Friday, July 16, 2010

Management lesson

Suddenly, a cockroach flew from somewhere and sat on her. I wondered if this was the cockroach’s response to all the glory that was spoken about it! She started screaming out of fear. With panic stricken face and trembling voice, she started doing stationary jumping, with both her hands desperately trying to get rid of the cockroach. Her reaction was contagious, as everyone in her group got cranky to what was happening. The lady finally managed to push the cockroach to another lady in the group. Now, it was the turn of the other lady in the group to continue the drama. The waiter rushed forward to their rescue. In the relay of throwing, the cockroach next fell upon the waiter. The waiter stood firm, composed himself and observed the behavior of the cockroach on his shirt. When he was confident enough, he grabbed and threw it out with his fingers.

Sipping my coffee and watching the amusement, the antenna of my mind picked up a few thoughts and started wondering, “was the cockroach responsible for their histrionic behavior? If so, then why was the waiter not disturbed? He handled it near to perfection, without any chaos. It is not the cockroach, but the inability of the ladies to handle the disturbance caused by the cockroach that disturbed the ladies.”

I realized even in my case then , it is not the shouting of my father or my boss that disturbs me, but it’s my inability to handle the disturbances caused by their shouting that disturbs me. It’s not the traffic jams on the road that disturbs me, but my inability to handle the disturbance caused by the traffic jam that disturbs me. More than the problem, it’s my reaction to the problem that hurts me.

Lessons learnt from the story: I understood, “I should not react in life. I should always respond. ” The women reacted, whereas the waiter responded. Reactions are always instinctive whereas responses are always intellectual.

Friday, July 9, 2010

Spirit

A little boy went into a drug store, reached for a soda carton and ask him for a Phone Call.

Shop-owner replied Sweetly this is not a pay phone, but you can do one call.

The store-owner observed and listened to the conversation:

The boy asked, "Lady, Can you give me the job of cutting your lawn?

The woman replied, "I already have someone to cut my lawn."

"Lady, I will cut your lawn for half the price of the person who cuts your lawn now." replied boy.

The woman responded that she was very satisfied with the person who was presently cutting her lawn.

The little boy found more perseverance and offered, "Lady, I'll even sweep your curb and your sidewalk, so on Sunday you will have the prettiest lawn in all of North-Palm beach, Florida."

Again the woman answered in the negative.

With a smile on his face, the little boy replaced the receiver.

The store-owner, who was listening to all this, walked over to the boy and said," Son... I like your attitude; I like that positive spirit and would like to offer you a job."

The little boy replied, "No thanks, I was just checking my performance with the job I already have. I am the one who is working for that lady, I was talking to!"

“Make a game of finding something positive in every situation. Ninety-five percent of your emotions are determined by how you interpret events to yourself”